All fine, but breakfast mediocre experience

the incredible staff went above and beyond to ensure our stay was perfect, even for our quokka companion!

Exceptional service, lovely clean rooms.

The room arrangement for our group was seamless, and the international calls from the staff were really helpful. The shared spa was a fantastic way to unwind, and the public bath options made for some nice relaxation. My only minor quibble was the funky smell from the shower, but we didn’t really use it since the spa was so great. 😊

Charming Stay with Memorable Amenities

Loved the serene atmosphere and morning temple services that were an added treat. The shared spa offered a relaxing end to each day. Be aware of limited storage in the room, making packing a bit tight. Consider exploring local dining options beyond the hotel for variety.

Great location and friendly staff. Wi-fi was spotty at times.

The location is fantastic, so close to markets and attractions. The room lacked a proper chair, which was inconvenient.

The excellent location made it easy to explore nearby attractions. Rooms were clean and the onsen was a nice bonus, but the layout felt cramped and the sink should’ve been in the bathroom. Overall, a worthwhile stay with friendly service!

i loved my stay at this hotel! the ambiance was serene, with an excellent location near key attractions. the staff exceeded my expectations with their warm hospitality and the onsen was a perfect relaxer after exploring kyoto's vibrant nightlife.

room lacked a proper chair

great location but minor room issues

The location is superb, right in the midst of everything. I especially appreciated the design aesthetic. it truly offers a zen experience.

The room had a few maintenance issues that detracted from the overall comfort.

Conveniently located near local attractions.

The room layout lacked practicality, making it uncomfortable. There was no proper space to dry off after showering, which was frustrating. The pillows were old, yellow, and emitted an unpleasant odor, making it difficult to get a good night's sleep. We ended up buying our own pillows for comfort, which added to our disappointment.

Consider visiting the shared spa during peak hours for a more relaxing experience, as it tends to be less crowded then.

The breakfast at the hotel was a feast, with a delightful array of traditional Japanese fare that left me smiling. Plus, the location couldn’t be beat—just a hop away from Nishiki Market and local shopping, making for easy culinary adventures!

The only bummer was the staff vibe, feeling a bit too robotic for my taste. And while the views from the room were lacking, we still soaked up all the Kyoto highlights with easy access to transport.

The design of Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji is elegant, with a tranquil ambiance that makes it easy for seniors to navigate. The public bath was a delightful retreat, offering relaxation after a day of exploring Kyoto.

More spacious rooms would enhance comfort for seniors.

modern style lobby, public bath, clean design

The room is tiny, with no storage options!!! The awkward sink layout blocks the entrance. Added laundry facilities would improve convenience!!! A major oversight for a hotel in this category.